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Tuesday, March 5, 2019

Patient Satisfaction Survey Essay

Healthcare is a very important aspect of straightaways society. Thus, there is a conscious travail on the die of all stakeholders to constantly monitor the quality of wellnesscare redevelopments provided to long-sufferings in order to determine the need for improvement or innovation. The primary head ache of this effort is the improvement of the present health condition of the people and the ethical concept of promoting life itself due to which, significant efforts and concerns are always wedded for the quality of healthcare returns. (Fleming, 2004, 16).In order to proceeds this laud adequate to(p) final stage of assessing the quality of healthcare provided by diametric concerned institutions, tools such as surveys are developed and used. Surveys that assess the level of satisfaction derived by patients from health care providers could be helpful for the improvement of services (Centers for Medicare & Medicaid operate, 2007). On a daily basis, feedback from patients cou ld give insight on the kind of service they fuck off in hospitals or other medical facilities (Kowalczyk, 2005 Fahy, 2008).Medicare, in an effort to deduct the needs and experiences of patients, came up with the Patient Satisfaction Survey program. Problem Statement. In order to gain better understanding of the Patient Satisfaction Survey, as well as its effects on the behavior of professionals belonging to the health care industry, research that is based mainly on current literature is aimed to be conducted.Review of existing literature on the subject of patient satisfaction through with(predicate) the Medicare program called Patient Satisfaction Survey (Health Resources and Services Administration) could give substantial information on the institutions that implemented the sick and feedback from different stakeholders. Such information could shed light on the effectiveness of the suffer vis-a-vis the intent for its launch.Patient satisfaction on the kind of service received from health care institutions like hospitals could be determined through the survey tool formulated by Medicare (Centers for Medicare & Medicaid Services, 2007). Hospitals who implement the program would be able to churn out a good number of consummate survey forms on a daily basis (Kowalczyk, 2005 Fahy, 2008). Research on data from such institutions would therefore be very helpful in gaining insight on the kind of performance that a hospital is able to give to its patients.The literature review could give answers to a lot of all the same unanswered questions concerning various aspects of the health care industry, such as the secureness with which a patients call is attended to by a health care professional, the degree of attention given by a physician to a patients concerns, and the cleanliness of health care facilities (Kowalczyk, 2005 Skehan & Petrillo, 2003). importee of the StudySince the Medicare Survey, ill-temperedly the questions and answers, would be posted on its webs ite in an effort to push hospitals into improving health care and promote quality service delivery (Kowalczyk, 2005 Skehan & Petrillo, 2003), current literature could help paint a photo of the state of health services being given to patients across the get together States today. Existing literature could also show how far implementation of the project has come through, especially the institutions that have adopted and enforced the program.A particular question that needs to be addressed by the literature is the effect of the survey results on the perception and belief of patients on the hospitals they choose to take to heart their medical needs. Thus, it is important that the facts to be gathered include tables, graphs and statistics that would show the public trend and effect of the survey results on the mindset of the patients.

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